Call a Bike 4+
Bike sharing fast & easy
Deutsche Bahn Connect GmbH
-
- Free
Screenshots
Description
Rent and pause a bike quickly and easily anywhere in Germany.
With Call a Bike, you are spontaneously and flexibly mobile around the clock. Whether you're on your way to work, after work or on a city trip, with Call a Bike you can rent a bike at any time and anywhere in Germany.
A total of 13,000 bikes are available in over 80 cities. You can also use the app to hire a bike from StadtRAD Hamburg and Lüneburg as well as RegioRadStuttgart.
All bikes are displayed on an interactive map in the app. You can rent them using the QR code or by entering the bike number.
You can pause your journey: simply activate it in the app and close the bike lock.
To return the bike, take it to one of the Call a Bike stations that you can find on the interactive map in the app.
You can view the details and costs of your journeys in your bookings at any time. You can also redeem voucher codes, report damage and manage your customer account here.
Let's go : register, get on, start cycling!
Do you like the app or do you have feedback for us? Then rate us here in the App Store, on Facebook or Instagram.
Have a good trip,
your Call a Bike team
What’s New
Version 7.0.1
- New design
- Improved navigation on the map
- Completely revised display of several rented bikes and the profile page
- Tutorials can now be accessed from a central location in the profile
- More detailed display of past rides
Ratings and Reviews
Decent app… unusable new system
The app is fine, works well, and does what it's supposed to.
The system of picking up and dropping off a bike on any street corner within the S-Bahn ring was fantastic — I used it all the time. Then a few years ago, they changed it to where you are only allowed to take and leave the bikes at one of the limited number of Call-A-Bike stations throughout Berlin. None of the stations are convenient to where I live or where I'm going, and they are often empty (meaning no pick up) or completely full (meaning ride to another station to drop off). I've stopped using the system after the change.
Be careful Call A Bike hardly works and overcharges
The pause didn’t work so I was charged 10Euro since the bike had been parked outside of a station area. I tried to rent a few more bikes later in the day and the app failed each time - not consistent. Today (2weeks later), I received a 90Euro bill and I haven’t been in Berlin or Germany for 10days, apparently the meter was still running. Denying them via my credit card and will seek a correction on my account. Horrible experience for something that should be simple and enjoyable. Great idea, epic fail on execution and technology.
THEY NEED TO FIX THIS
THERE MUST BE SOMETHING WRONG WHEN THEY TURN OFF THEIR INSTAGRAM COMMENTS. This is the worst experience with customer support and a company I have ever had. I live in the US and rented a bike while I was in Germany. I got an email after that my payment didn't go through even though I see it in my bank. They threaten to take further action if not paid so to avoid a headache I'd rather pay 9 extra euros and be done. BUT there is NO WAY TO PAY. The customer support team rarely replies and only does so with what seems like auto-generated responses. I recommend you DO NOT use. NOT worth it.
Developer Response ,
Hello, thank you for your complaint. Please describe your case with your corresponding billing/contract number and send it to the following email address: info@callabike.de and we will get back to you as soon as possible with an answer. Best regards, your Call a Bike team
App Privacy
The developer, Deutsche Bahn Connect GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Deutsche Bahn Connect GmbH
- Size
- 23 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, German
- Age Rating
- 4+
- Copyright
- © Deutsche Bahn Connect GmbH
- Price
- Free